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Need help with your order, cancellation, return or refund? Chat with us on WhatsApp for quick support.
WhatsApp UsCommon Questions
Can I cancel my order?
Orders can only be cancelled before they are shipped. Please contact us on WhatsApp with your Order ID to request cancellation. Once shipped, the order cannot be cancelled.
How long does delivery take?
Most orders are delivered within 3-7 business days. Express delivery options may be available at checkout for faster shipping.
Can I change my delivery address?
You can update your address before the order is shipped. Contact us via WhatsApp for assistance with address changes.
What if my package is missing?
If your order hasn't arrived within the expected timeframe, please contact our support team. We'll investigate and resolve the issue promptly.
How does Cash on Delivery (COD) work?
For Cash on Delivery orders, a small advance payment may be required to confirm your order. The remaining amount can be paid in cash at the time of delivery.
Why is a partial advance payment required for COD orders?
A small advance payment helps us confirm genuine orders, reduce fake or rejected deliveries, and ensure faster processing. The remaining amount can be paid at the time of delivery.